Right of Withdrawal

Instructions on cancellation

Consumers have a 14 days right to cancel.

Instructions on cancellation

Right to cancel

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right to cancel, you must inform us (Alexander Gamper Einzelfirma, Bahnhofstr. 25, 83229 Aschau i.Ch., Deutschland, aura@petglow.ai, Phone: 080526779980 of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or an e-mail). You may use the attached model cancellation form, but it is not obligatory.

You can also electronically fill in and submit the model cancellation form or any other clear statement on our website https://petglow.ai/widerruf. If you use this option, we will communicate to you an acknowledgement of receipt of such a cancellation on a durable medium (e.g. by e-mail) without delay.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

For a contract for the provision of digital content not on a tangible data carrier that obliges you to pay a price, the following applies: The right to cancel also expires (prematurely) if you have expressly consented to us commencing performance of the contract before the expiry of the cancellation period, you have confirmed your knowledge that your consent will cause your right to cancel to expire upon commencement of performance of the contract, and we have provided you with confirmation.

Model cancellation form (If you want to cancel the contract, please fill out the form below and send it back to us.) — To Alexander Gamper Einzelfirma, Bahnhofstr. 25, 83229 Aschau i.Ch., Deutschland, aura@petglow.ai — I / We(*) hereby give notice that I /We(*) cancel my/our (*) contract of sale of the following goods (*)/for the supply of the following service(*) — Ordered on (*) / received on (*) — Name of consumer(s) — Address of consumer(s) — Signature of consumer(s) (only if this for is notified on paper) — Date (*) Delete as appropriate